Legal rules around wallets and accounts
Our Legal notice explains the conditions attached to account access, payment records, identity checks and use of the lobby. Before you open an account, read the terms shown on the account page and confirm that access depends on local law. A phone verification step may be
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required before account access, and a withdrawal request can stay pending while account or payment details are checked. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may be used to match a transaction to your account. We keep the policy wording available so you
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can ask about a clause rather than rely on a message or cashier label alone.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.